Let's Talk About it - Live on Patreon - Leadership,Management, Motivation, Coaching and Mentoring

WE ARE LIVE on Patreon  #LetsTalkAboutIt

Let's talk about Kindness, Respect, Common Sense Leadership, Management, Motivation, Coaching and Mentoring, Customer Service and Sales - Let's Talk About it - Live on Patreon

https://www.patreon.com/LetsTalkaAboutIt

For the past 15 years, I have focused so much of my time and energy  motivating, inspiring and encouraging others to do bigger and better things.  
In the process, One thing I forgot is to do bigger and better things my self. 

Combining my love for Humanity, Leadership and Mentoring, I was told I could heal a rock and that I should consider starting my own Common Sense Leadership coaching and mentoring business.  
Leadership,Management, Motivation, Coaching and Mentoring, Customer Service and Sales - Let's Talk About it - Live on Patreon

It was inspired by my son and daughter, who have been telling me for a very long time to set up a way for people to support the work I do.  

After considering so many elements, some serious convincing and encouragement from my wife and people who I have helped in the past, I knew it was time.  Any of you that are connected with me on Linkedin and Facebook, know my relentless drive to helping others and supporting our communities.   

But now, it is time for me to ask for your support. 

I have big goals and dreams and I am not afraid to set them very high. 
My goal is to reach 

50000 supporters on Patreon by 2025.  

For that, I need your support. 
In return for your support, for the time being, I am giving you all I got. I will send you personal thank you note and video messages, create some video goodies and more. Once we gain traction, I will give you even more, send you some shirts, caps and merchandise for your contributions and for level 4-6 contributors I will offer live stream interviews, business assessments and 1 on 1 video sessions..  

As I have mentioned, Give as much or as little as you can, whatever feels right. 
And thank you for the support you have already given me.  
I wouldn’t be here doing this work without all of you. I thank you and greatly appreciate you. 

Please join me on Patreon and support my work and if you like my content, please  become my patron on Patreon.  

I am looking forward seeing you on Patreon and up until the next video, as alway, 

Please take Care of Yourself and each other.

Please visit my YouTube Channel:
https://www.youtube.com/c/desetmediaproduction

My new Patreon page:
https://www.patreon.com/LetsTalkaAboutIt

If you would like to see some of my YouTube content, please follow the YouTube Links bellow:

https://youtu.be/1vLYGfLbY3M

https://youtu.be/WE9NmrQu8qQ

https://youtu.be/WRKYdEW662s

https://youtu.be/IQFbl6KiVsI

https://youtu.be/a4G9cgIC9dc

https://youtu.be/3cwBwIgi8OM

Please let me know what you think.

If you wish, You can also reach me via YouTube, Linkedin or Patreon page.
Thank you for your time and effort and I am looking forward to read your comments.

Thank you
Best Regards
Dave

#Leadership #Management #Motivation #Coaching #Mentoring #CustomerService #Sales 
- Let's Talk About it - Live on #Patreon
https://www.patreon.com/LetsTalkaAboutIt

How to build strong business relationships - Sales and Customer Service

How to build strong business relationships - Sales and Customer Service - Common Sense Leadership 

Sales and Customer Service - Building strong internal and external business relationships

Mr. Jon Doe,

I am not selling my products - my products are free.

My products are accompanied with honesty integrity and the commitment for a long term strong business relationship.

No hidden agenda and no nasty surprises.

What I am selling is my service, service delivery and customer care.
Would you be interested in receiving the best service there is?
Reliable, effective and efficient service delivery, Customer Care that is second to none and a business relationship that will never fade?
Well if you would like to be worry free knowing that if anything goes wrong your supplier would be there for you!
Any day at any time, please give me a call.

Did you like that closing end of the sales pitch?
Some might call it a sales pitch, but I call it a long term relationship building invitation.

YouTube video Link here:


This closing end can be used if you truly have the Customer Service and Customer Care that is second to none.

• The higher level of customer service leads to better relationships.
• Close knit inter departmental relationships - Stronger the organisational culture
• Better service between departments - extraordinary results
• Great Customer satisfaction = all equals to rapid business growth.

It's important to build and maintain relationships.

Not just externally, but within and between every department in the company so that they all support the effort to acquire, maintain and grow the customer base.

You wouldn't want anyone getting in the way of that effort and you must have every employee on board of the ideology and willing to do what it takes to help accomplish your business, vision, mission and goals.  
Customer service is not just how we interact, deal with and serve our external customers - The same applies to our internal customers.

When it comes to our external customers it is equally important to develop relationships with all of your customers in the same way and on the same level. 
Not just the big customers, but the accounts that could become big, the centres of influence, and the ones you simply couldn't bear to lose. 

As I have mentioned, in my online reputation article, 

Everyone wants your customer 

but, it's up to you to keep them in your corner and keep them coming back for more.

The are so many "Old habits die hard", but when it comes to relationships, business owners and HR personnel make a huge mistake that in the long run cost them great deal of business relationships.I have seen this one so many times.

When employing a new salesperson, many employers tend to make the same costly mistake over and over again:
Looking for a salesperson, 
With a large network and customer base, 
Minimum experience of 5-10 years,
in the exact industry doing the same thing. 

If you are a business owner, don't make the same mistake - They are not your clients or your customers and they do not have a true relationship with your business. 
They are your employee clients and customers and their existing relationship is with your employee - not with your business.
Think about it - What happens to those clients when your employee leaves?

Health and Food Industry sales are notorious on this point: 
5-10 Years experience in the same industry?
Give me a break!
They are stealing competitors sales staff, borrowing contacts and networks from each other and for the new sales staff to get into the industry 
is highly unlikely.
Even if you are a Sales Team Leader for 10-15 years, if you are not in the same industry you have a slim to none chance to get in.

Instead, focus on finding and employing a salesperson who can build relationships from scratch for you, sell and provide superior customer service while you take care of maintaining the relationship with your customers. 
Your relationships with these customers are crucial in the event that the salesperson leaves the company. 
Your relationship with that account may be the only power you have to retain that business!
In regards to sales and customer service staff, measure their performance by the numbers, not from the sentimental or emotional aspects. 
Use the relationship and the respect you have earned to improve the performance and provide constructive feedback and motivation. 
The keyword here is earned-
respect is earned not a given right. 

There isn't a person in the company who must work more on developing relationships than sales leadership, customer service management and upper management.

When it comes to building long term business relationships, there is one misconception: Developing a business relationship does not mean that one should, must or shall become friends. 
It simply means that you are working an interpersonal association between two individuals; based on REITH - 

Respect, Empathy, Integrity, Trust, Honesty

While it is inevitable that a friendship will evolve here and there, that is not and should not be the end goal.  
Instead of building a sales culture, try with building an Organisational Customer Service Culture even in your sales department.

Focus on service delivery rather on ABC - Always Be Closing.

Sales Management based on ABC principles and focusing strictly on cross-selling and up-selling asks from their sales staff to participate in more aggressive business approach.  directly disregarding the relationship building aspects. 
Sales culture based on push for more ABC is a morale-killer.

An organisational Culture won’t change on its own - at least not for better and 9/10 it won’t change without getting outside expert advice.
Building an Organisational Customer Service culture and leading with it, is the business game changer.
The courage to take the first step to recognise the need for a change is half of your battle.

The other half is to be willing to accept the new norm of selling.
Even if they buy a product from you,Clients want the relationship service.
And the only way you can secure your position in the new circle of this new emerging breed of clients is to: 

change your sales culture from ABC to ABRB!

ALWAYS BE RELATIONSHIP BUILDING

I guess we all have a " Lesson Learned" in this department.

If you have learned any lessons in the past - please share with us in the comment section below or 
on YouTube
https://youtu.be/1vLYGfLbY3M

Thank you

Do this RIGHT NOW and YOU will be pleased you did

The Ultimate KINDNESS CHALLENGE! 

We have talked about this topic briefly in every leadership and recruitment videos..in fact this topic is everywhere. However, still not accepted well. 

I am not sure why but,

What wisdom can you find that is greater than kindness?

Let's Talk About it!

If you prefer to watch the video:

YouTube video link here

Kindness is a vehicle of love and tolerance.

Kindness is the the key to the golden door of empathy and emotional intelligence.

Unconditional love flows through specific channels of respect, integrity, honesty, human value, responsibility, forgiveness, kindness, and compassion — and these form the foundation of common sense leadership

Humanity needs love and kindness now more than ever - 

Kindness costs absolutely nothing and requires a very little effort, yet too often many of us think that to be kind requires so much work and effort and to be kind is to give something more than a few kind and loving words.  Kindness is not a weakness  or waste of time - its a strength and accomplishment.

Words are the most powerful weapon and the consequences can be devastating. Words can make or break a person. Words can start a war.

Words can inflict the wounds so deep and so painful that are harder to heal than any other wound.

Our thoughts become our words and consequently We become our words, 

You have the choice. The choice is yours.

You can either:be and  Think positive, think kindness, think love and put your words to the good use and express kindness and love.
or think negative and become walking talking negativity with who cares attitude.

Love knows no boundaries and Time is the most precious thing that we don’t have enough. Link them together every day in every way - be kind and spread the kindness.

Let me ask you something:
When was the last time… you’ve picked up a phone, sent an e-mail, left a voicemail or text message just to say “ I love you! ” to your loved ones?

Here is the challenge for you!

Stop whatever you are doing right now! ( obviously reading this post )
Pick up your phone,
Call or send a text message to your loved one in particular those you haven't heard from in a long time,
Just say " I just wanted to let you know that I love you! "
Send an e-mail, Facebook message, picture or whatever comes to mind that contains words "I love you”. 

Once you have completed your challenge, comment here by placing the tag #spreadkindness 

We live such a busy life so much so that we forget to express our love to our closest family and friends. 

Express your love and gratitude to your loved at least once a day - It's soothing, joyous and it warms people's hearts.

People carry deep wounds in their hearts that have been inflicted by words of anger - kindness heals those wounds.Help them heal and ease their pain.

Be patient, kind and openminded. Tolerant and understanding.
The act of saying something kind, true, and honest is rewarding at least for two people.

Over time, our relationships and boundaries may start to erode. 

Not because we want to, but because we don't pay much attention to what we don't do enough -
hence, we might develop complacency.
We can restore this by paying attention and not taking each other for granted and once a day say I love you to your closest.
It just reaffirms our feelings and resets boundaries of joy and respect.

Kindness is not just important around our family - kindness improves our quality of life in the workplace as well as in the community. It brings people together. Doing good for others feels good. Showing kindness to others is just as rewarding as receiving it from someone else.

Practicing kindness also has a profound effect our own mental & physiological health, helping us to become happier and compassionate towards others.

Kindness is the quality of being thoughtful, generous, and considerate. Affection, gentleness, warmth, concern, and care are words that are associated with kindness. Being kind often requires courage and strength

When was the last time you performed a Random act of kindness?

• Hold the door open for someone.
• Return someone's cart at the store.
• Helped an elderly in the supermarket
• Said good day to a complete stranger on the street
• Helped someone accomplish a goal even they thought was impossible but you knew how to fix the problem.
• Teach someone something new and so many more...

You see, none of these acts require donating the money or require supper effort but it demonstrates kindness.

So next time you’re walking down the street, smile and say Hello to a complete stranger, 

take some of your old bread and feed the birds,

when you are cutting grass in your front yard, continue pass your fence boundary into the neighbours side.

Do something positive for someone - it’s rewarding.

For today, your challenge remains - Pick up a phone and call or text someone you haven’t heard from in a while and tell them that you love them.

and let me know in the comment section bellow how it feels.

Also,

What is your favourite love quote or poem? write it in the comment section.
If you are bi-lingual - How do you say " I love you " in your mother language.

Thank you very much for watching this video and if you feel like it, please subscribe to our channel.
Share this message of love, kindness and happiness - think positive and be positive.

Be well and stay safe and up until the next post and video,

please take care of yourself and each other.

.
.
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#kindness #love #Respect #patience #Empathy #Integrity
#Australia #picoftheday #motivation #leadership #management #stayhome #instagood #instadaily #inspiration #youtuber #viral #awesome #youtubers #usa #india #europe #asia #africa #southamerica #world #challenge #kindnesschallenge

Lets Talk about it! - Live- New Blog page and YouTube Vlog segment

Let's talk about it - Live 

DMP blog and YouTube Vlog.

The new page for our new segment Coffee and a Chat with Dave under the new domain named Lets Talk About It - Live is up and running.

Link: https://letstalkaboutit-live.blogspot.com 

Join us for a Coffee and a Chat with Dave - Live Table talk and a Vlog about life, business, work, school, problems, issues...every day good, bad and ugly. 

Our main stream is about Networking, Leadership, Management and Job Search help.

• Family related situations 

• Love-related issues 

• Coming-of-age topics 

• Difficult questions to ask your parents and kids 

• Business, 

• Social media, 

• Health issues, 

• Cooking and many more. #LetsTalkAboutIt #isitok #Coffeeandachat 

However, We will be also talking about "how to" topics: 

So far we have covered:

• Is it OK for parents to pay or how I like to call it "bribe" their kids, to do house chores and home duties?
• WHY do we Fear and Self doubt | How to deal with Self doubt? | How to conquer fear?
• What is Common Sense Leadership?How to achieve Happiness at work - Is there I in Team?
• TOP 10 inventions, came about completely by accident, and they changed the world FOREVER!!! 
• Effective Leadership - Knowing & Appreciating The Human Value - part 1

Get involved!
Have your say!
Your opinion matters!

#weareinthistogether 

So, Let's talk about it!